Privacy Policy

Last Updated: January 1, 2026

At UVONS ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website uvons.com and use our services.

This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in your jurisdiction.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or communications
• Request information about our services
• Communicate with us via email or other channels
• Create an account or register for our services

This information may include:

• Personal identifiers: Name, email address, phone number, postal address
• Professional information: Company name, job title, business address
• Communication data: Messages, inquiries, and correspondence with us

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and usage:

• Device information: IP address, browser type and version, operating system, device identifiers
• Usage data: Pages visited, time spent on pages, links clicked, referring website
• Technical data: Screen resolution, language preferences, time zone settings
• Location data: General geographic location based on IP address

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. See our Cookie Policy section below for more details.

2. How We Use Your Information

We process your personal data for the following purposes:

2.1 Service Delivery

• Provide, maintain, and improve our services
• Respond to your inquiries and fulfill your requests
• Process transactions and send related information
• Provide customer support and technical assistance

2.2 Communication

• Send administrative information, updates, and security alerts
• Send marketing communications (with your consent)
• Respond to your comments, questions, and requests

2.3 Business Operations

• Analyze website usage and trends to improve our services
• Monitor and analyze the effectiveness of our marketing campaigns
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

2.4 Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: When you have given explicit consent for specific purposes
• Contract: When processing is necessary to fulfill a contract with you
• Legal obligation: When required by law
• Legitimate interests: When necessary for our legitimate business interests, balanced against your rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance (Microsoft Azure)
• Email delivery and marketing automation
• Analytics and performance monitoring
• Customer relationship management (CRM)
• Payment processing

These service providers are contractually obligated to protect your information and use it only for specified purposes.

3.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our terms and conditions
• Protect our rights, property, or safety, and that of our users
• Investigate and prevent fraud, security issues, or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share information for any other purpose with your explicit consent.

4. Data Security

We implement robust security measures to protect your personal information:

• Encryption: Data transmitted over the internet is encrypted using SSL/TLS protocols
• Access controls: Strict access controls and authentication procedures
• Secure storage: Data stored on secure servers with regular backups
• Regular audits: Periodic security assessments and vulnerability testing
• Employee training: Staff trained on data protection and security practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods vary based on:

• Active accounts: Data retained while your account is active
• Inactive accounts: Data may be deleted after 3 years of inactivity
• Legal requirements: Data retained to comply with legal obligations (typically 7 years)
• Marketing data: Retained until you opt-out or request deletion

6. Your Rights and Choices

6.1 GDPR Rights (EU/EEA Residents)

If you are located in the European Union or European Economic Area, you have the following rights:

• Right of access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restriction: Request limitation of data processing
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time (without affecting lawful processing)
• Right to lodge a complaint: File a complaint with your local data protection authority

6.2 Additional Rights

Depending on your location, you may have additional rights under local data protection laws. These may include:

• The right to know what personal information is collected, used, or shared
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

Contact us if you believe you have additional rights under your local laws.

6.3 Marketing Communications

You may opt-out of marketing emails by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly at privacy@uvons.com
• Updating your preferences in your account settings

6.4 Cookies and Tracking

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Cookie Policy

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.

7.2 Types of Cookies We Use

• Essential cookies: Required for website functionality (cannot be disabled)
• Performance cookies: Collect information about how visitors use our website
• Functionality cookies: Remember your preferences and settings
• Marketing cookies: Track your online activity to deliver relevant advertising

7.3 Third-Party Cookies

We may use third-party services that set cookies, including:

• Google Analytics: Website analytics and performance monitoring
• Microsoft Azure: Hosting and performance optimization

7.4 Managing Cookies

You can manage cookies through your browser settings:

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Cookies and site permissions

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions by relevant authorities
• Other lawful transfer mechanisms

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals. We will update this policy if we implement DNT functionality in the future.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification (for significant changes)
• Displaying a prominent notice on our website

Your continued use of our services after changes indicates acceptance of the updated policy.

13. Contact Us

14. Supervisory Authority

If you are located in the EU/EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

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Thank you for trusting UVONS with your personal information. We are committed to protecting your privacy and maintaining the highest standards of data security.